What an active year we had in 2018-2019! For the team at Hôpital Montfort, the year started with a bang with a visit from Accreditation Canada in April 2018. The visitors noted a compliance rate of 99.2% for over 2,000 of the standards assessed across the hospital, which led to an Accreditation with Exemplary Standing—a repeat of our 2014 performance.


A major upgrade of our electronic health record system, an initiative we are pursuing in partnership with five hospitals in the region, required the collaboration of several sectors, and culminated in a feverish weekend in early June.


In June, we also had the honour of being chosen by the Secrétariat international des infirmières et infirmiers de l'espace francophone (SIDIIEF) to host its next world congress, which is held every three years. In 2021, Ottawa will receive around 2,000 Francophone nurses from some 30 countries who will be meeting to discuss new practices, present the results of their research and take stock of the nursing profession. For Montfort, this will also be a wonderful opportunity to enhance our profile in the Francophone world.


In terms of governance, this was also a period of change for the Association de l'Hôpital Montfort with the appointment of Carl Nappert as the new Chair of the Association and Board of Trustees during our Annual General Meeting. We wish to reiterate our gratitude to the outgoing Chair, Suzanne Clément, for her leadership and support with the Board of Trustees since 2011, and as head of the Association from 2015 to 2018.


During the summer, our Family Birthing Centre launched the Postnatal Care-at-Home Program offered by Montfort’s midwives, the only initiative of its kind in Canada. Mothers in the Ottawa region who deliver at Montfort with a family physician or an obstetrician can now receive care from a midwife after delivery, in the comfort of their own home.


In November, we were happy to learn that the efforts of our knowledge institute, the Institut du Savoir Montfort (ISM) are bearing fruit and that Montfort continues to rank among Canada’s top 40 research hospitals for a fourth year. The creation of two new research chairs at Montfort, one in medical pedagogy and the other in health human resources development, has certainly contributed to this ongoing success.


The Orléans Health Hub project, led by Montfort with the support of our regional partners and under the supervision of Infrastructure Ontario, has made major strides. In March, four preselected contractors submitted bids for the construction and financing of the project. We hope to announce the name of the contractor chosen in summer 2019, after which construction of this project—much anticipated by the community—will begin without further ado.


Sometimes, less is more! For several years, Montfort has been actively participating in the Choosing Wisely program with the goal of reducing the number of unnecessary tests, treatments and procedures. The organization responsible for this national initiative recognized our commitment in March 2019 by granting us the status of a Level 1 Choosing Wisely Canada Hospital. Montfort is the first Francophone hospital in Canada to attain this level.


And at the end of March, we learned with great pride that our hospital ranks among the top 1,000 best hospitals in the world, as determined by the prestigious American magazine Newsweek.  

In addition to managing daily operations and implementing several continuous improvement projects, Montfort’s team paid special attention to the advancement of the major objectives in its Strategy 21, which seeks to make Montfort “your hospital of reference for outstanding services, designed with you and for you.”


The 2018-2019 edition of our Report to the Community focuses on strategic progress on these objectives, which will contribute to reducing hallway medicine while advancing our mandate as Ontario’s Francophone academic hospital.  

Initiatives that make Montfort more than a hospital…


Last but not least, we would like to give a hearty thanks to all those working at the hospital, volunteering, training the next generation, sitting on committees, raising funds, sharing their experiences, conducting research, or completing internships. A sincere thanks as well to our patients and their loved ones for their confidence in Montfort’s team during important moments in their lives. Everything we do, we do with you, for you!


Carl Nappert,
Chair of the Board of Trustees

Dr. Bernard Leduc,
President and Chief Executive Officer